We ship the orders about 24/48 working hours after the payment.
Shipping costs, delivery time, return
we ship worldwide
We use express service by SDA italian courier; BRT Italy – DPD group; UPS; TNT/FEDEX; DHL;
Time delivery are about 1-3 working days for Italy, 2-4 working days for Europe, USA, Canada, etc.
We use also Poste Italiane, postal service for little parts and accessories for only italian customers and for some destinations not served by express courier.
Time delivery is about 3-5 working days for Italy, 4-7 working days for destinations not served by express courier.
For orders from ITALY the shipping costs are FREE for all guitars and bass; for amplifiers, effect, parts and accessories please check the amount in the cart.
For Europe and Worldwide please check the cart for the shipping costs.
Custom free for the shipping within the EU.
If you have a problems, we accept return until 14 days from the receiving product.
- Write us to firstname.lastname@example.org and explane us the problems;
- Re-ship to us (or ask us to send you a shipping label for the return), pack the product well like we sent you, add the shipping label and wait the pick-up to your address;
- When we got the package, we will check the product and in about 2-5 working days, we sent you a refund less the return shipping costs.